Refund policy

PLEASE NOTE: once you have purchased , we do not refund unless the goods are faulty or we have sent incorrect item. Please ensure you review your order carefully before completing your purchase. All sales are final.

EXCHANGES 

We accept exchange only for faulty goods, within 7 days of receipt. "She is I" must be notified by email of the reason for exchange, and it is at their discretion to approve or reject the exchange.
Items must be unworn and in original condition as order received.
Exchanges are not accepted for change of mind or color change. Please choose carefully.
Exchange of goods and shipping of goods are the responsibility of the buyer.

RETURNS
We accept returns only for faulty goods, within 7 days of receipt. "She is I" must be notified by email of the reason for return, and it is at their discretion to approve or reject the return.
Items must be unworn and in original condition as order received.
Returns are not accepted for change of mind or color change. Please choose carefully.
Return of goods and shipping of goods are the responsibility of the buyer. Please choose carefully.
Once received to the She is I office the payment will be refunded in full excluding the shipping cost.
Please allow 3-5 days for funds to be returned to the account.

RETURN AND EXCHANGE ADDRESS
Please send all exchanges and returns to: 
NINA
PT.NOMADE JAYA
JL PENGUBENGAN KAUH, NO.82
KEREBOKAN - KUTA
BALI INDONESIA